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Legal and Privacy

Legal notice and conditions of use.

The present Privacy Policy regulates the collection and processing of the personal data provided by users, when they access, browse or make use of the functions on the Website at the URL (hereinafter the Website). 

When it is necessary to provide personal data to use or request a service, users will guarantee their truthfulness, exactitude, authenticity and validity. In this regard, users have the obligation to keep their data updated so that they match their real situation at all times. 

The data controller is the Official Chamber of Commerce, Industry, Services and Navigation of Spain (hereinafter ‘CCE’ or the ‘Owner’, indistinctly) with Spanish tax ID (NIF) Q-2802216-H, registered address at Calle Ribera del Loira, 12, 28042, telephone number (+34) 91 590 69 00 and email address [email protected], as the Website Owner, which will process them for the purposes set out below.

When we need information from you, we will always expressly ask that you voluntarily provide it. Data collected through the website's data collection forms or by other means shall be incorporated into an automated personal data file under the responsibility of the CCE. This entity will process the data confidentially and exclusively for the purpose of providing the services requested, fully meeting all the guarantees and security imposed by Law 15/1999, of December 13, on the Protection of Personal Data and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

The CCE undertakes not to transfer, sell, or share data with third parties without  express approval. Furthermore, the CCE shall cancel or rectify the data when inaccurate, incomplete or no longer necessary or relevant for their purpose, in accordance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data.
Users may revoke consent and exercise their rights of access, rectification, cancellation and opposition by addressing requests to the offices of the CCE indicated in Clause 1 of this Legal Notice, properly identifying themselves and visibly indicating the specific right exercised.

The CCE has in place the corresponding security measures required by the Regulation on Security Measures approved by Royal Decree 1720/2007 of 21 December. However, the CCE accepts no responsibility for any damages resulting from alterations that third parties may cause to users' IT systems, electronic documents or files.

The CCE may use cookies while providing website services. Cookies are physical files of personal information stored on the user's terminal. Users are able to configure their browsers in order to disable cookie file creation or warn if it occurs.

Our policy regarding e-mail is to send only those communications you have requested. If you prefer not to receive these emails you are given the opportunity to exercise your right to cancel these messages and cease receiving them, in accordance with the provisions of Title III, Art. 22 of Law 34 / 2002 on Information Society Services and Electronic Commerce (LSSICE).

Any information sent with the purpose of maintaining the existing contractual relationship between the user and the CCE shall not be considered commercial communications; nor shall the provision of information, training and other activities related to the service that the user has subscribed to with the CCE.

Conditions of use and access
The website and its services are provided freely and without charge, however, the CCE may condition the use of some Services to prior completion of the corresponding form. The User guarantees that all the information provided to the CCE is authentic and up-to-date and accepts sole liability for any untrue, inexact or false information provided.

The User expressly undertakes to use the content and services of in an appropriate manner and shall not:

a) Disseminate criminal, violent, pornographic, racist, xenophobic or offensive content or content glorifying terrorism, or in general, any unlawful content or content breaching public order.
b) Introduce computer viruses or undertake actions which may alter, damage, interrupt or otherwise cause errors or failures in the CCE's electronic documents, data or physical and logical systems or those of third parties; or to hinder access to other website users and/or its services by means of the mass use of the resources the CCE employs to provide its services.
c) Attempt to access the email accounts of other users or restricted areas in the IT systems of the CCE or third parties and extract information.
d) Infringe on the intellectual or industrial copyright or breach the confidentiality of the CCE or third parties.
e) Assume the identity of another User, public administrations or a third party.
f) Reproduce, copy, distribute, make available to others or in any way communicate publicly, transform or modify the Content without authorisation from the holder of the corresponding rights or unless legally permitted to do so.
g) Gather data for advertising purposes and send advertising of any kind or sales or business communications without the prior request or authorisation of Users.

All of the content on this website such as texts, photographs, graphics, images, icons, technology, software, as well as the graphic design and source code are the property of the CCE and under no circumstances shall it be understood that the exploitation rights have been transferred to the User beyond that strictly necessary to correctly use the website.

Ultimately, those Users accessing this website can visualize content and make authorised private copies if required as long as the elements reproduced are not subsequently transferred to third parties or are installed on connected servers or are exploited in any way.

Likewise, all trademarks, trade names or logos of any kind appearing on the website are property of the CCE and it may not be construed that use or access to them confers the User any rights to them.

The distribution, modification, transfer or public communication of the content and any other act not expressly authorized by the holder of the rights of exploitation are prohibited.

The inclusion of hyperlinks does not imply in any case the existence of a relationship between the CCE and the owner of the website to which it links, nor the acceptance and approval by the CCE of its contents or services. Any parties wishing to include a link to this website must request prior written authorization to the CCE. In any case, the hyperlink shall only allow access to the home page of the website and must refrain from making false, inaccurate or incorrect statements about the CCE or including illegal content, contrary to good customs and public order.

Exclusion of guarantees and liability
The contents of this website is general in nature and is for informational purposes only, no guarantees are made as to full access to all content, or its completeness, correctness, validity or currency, or suitability or fitness for a particular purpose.

The CCE does not accept, as far as permitted by law, any liability for damages of any kind arising from:

a) The inability to access the website or a lack of veracity, accuracy, completeness and / or currency of the content, in addition to the existence of flaws or defects of any kind in the content transmitted, distributed, stored or made available and that has been accessed through the website or the services it offers.

b) The presence of viruses or other elements in the content that may cause alterations to the User's IT systems, electronic documents or data.

c) Failure to comply with the laws, good faith, public order, business practices and this Legal Notice as a result of improper use of the website. In particular, and by way of example, the CCE is not responsible for the actions of third parties that violate rights of intellectual property, trade secrets, rights to honour, personal and family privacy and image, as well as unfair competition and illegal advertising.

Furthermore, the CCE declines any responsibility regarding the information that falls outside this Website and is not managed by our webmaster. The purpose of the links that appear on this website is exclusively to inform the user about the existence of other sources likely to expand the content offered by this website. The CCE does not guarantee or accept responsibility for the operation or accessibility of the linked sites; nor suggest, invite or recommend a visit to them, and is therefore not be responsible for the results obtained. The CCE is not responsible for the establishment of hyperlinks by third parties.

Procedure in cases of illicit activities
In the event that any User or third party considers that there is evidence or circumstances revealing that content has been used illegally and / or that such activity is being carried out on the websites included or accessible through the website, they should send notification to the CCE providing proof of identity, specifying the alleged violations and expressly stating that the information provided in the notification is accurate under their own responsibility.

The administrative information provided through the website does not replace the legal publication of the laws, regulations, plans, general provisions and acts which must be formally published in the official state journals, which is the only instrument that attests to their authenticity and content. The information available on this website must be understood as a guide without legal validity.

Data collection, purposes, basis of legitimate interest, and retention periods:
Contact: Users can contact the CCE via the different contact details on the Website. The information provided will be processed to handle users’ requests and contact them.

The lawful basis for processing these data is based on users’ consent.

The data retention period for this purpose will be one year, except if other periods are applicable. 

Cookies: The Website has technology for implementing files called cookies on the device used to access and browse the Website. Most cookies can be blocked or deactivated at any time in the browser setting options. If you would like more information, please read our cookies policy.

The lawful basis for processing these data is based on users’ consent.

The retention time will depend on the type of cookie in question. 

Exercise of rights
Users may also revoke processing consent, by exercising their rights to access, rectify, delete, request portability, oppose and limit processing, by contacting the CCE by sending an email to [email protected] or the postal address set out above, with the subject ‘Data Protection’. In both cases, the user in question must attach or enclose an official document to this notice for his or her identification, to prevent third-party access to his or her data. Finally, users can notify of any changes in writing or request removal, at either of the addresses provided.

Users may file a claim with the control authority at any time.

Modification of the Privacy Policy
The CCE reserves the right to modify its Privacy Policy at any time, respecting the legislation in force on data protection and after giving due notice to interested parties.

Language applicable to this Privacy Policy
The language applicable to this Privacy Policy is English. This Privacy Policy will always be governed by its English version.

Cookies Policy 
Accessing and browsing the Website available at the URL (hereinafter the ‘Website’), owned by the Official Chamber of Commerce, Industry, Services and Navigation of Spain (hereinafter the ‘CCE’ or the ‘Owner’, indistinctly), with Spanish tax ID (NIF) Q-2802216-H and registered address at Calle Ribera del Loira, 12, 28042, Madrid, entails the use and downloading of own and third-party cookies to the computer or device from which browsing or access is done, with the aim of permitting and optimising browsing and obtaining statistical information on the user’s browsing habits.

We encourage users to carefully read this Cookies Policy to learn how this technology is used on the Website in further detail.

What are cookies?
Cookies are small text files sent to users’ devices or terminals, both from the Website visited and third-party websites. Cookies are stored in the memory of the device used to browse, compiling information on users’ browsing history for different purposes, such as memorising the language selected, the user’s logon data, personalising the Website or displaying advertising that may be of interest to users, as applicable.

By accessing the CCE Website, information will be provided on the use of this technology via the device or computer used, and we will request users’ consent to this end. Users should remember that some cookies may be necessary for Website operation and, if they deny this consent, access to the Website may be blocked.

Users can revoke consent for the use of this technology at any time by going to the browser settings, deactivating cookies or blocking them from downloading onto the computer or device. Please see section ‘4. How to change cookie settings’ in this Cookies Policy to obtain more information on this subject.

Cookies employed on the Website
Depending on their purpose, CCE uses these types of cookies on the Website:

a.   Technical cookies: employed to provide good flow and convenience while browsing on the Website, as well as guaranteeing proper operation of the Website and making it secure. For example, cookies are used for session maintenance, managing response times, performance and validating options, etc. There is no requirement to report on their existence, given that their only purpose is to ensure the normal operation of the Website.

b.   Statistical cookies: let information aimed at statistical analysis be obtained the specific ways in which users use the Website. Thus, they let us know users’ preferences, so that the service offering can be improved. For example, by analysing the search terms that users employ to reach the Website or studying the geographic region to which the majority of users belong.

c.   Third-party cookies: on the Website are employed, specifically from social media (for example: Twitter and Facebook), whose main function is to integrate their functions on the Website.

Below, there is a summary list of the cookies employed on CCE, indicating their type, origin and purpose, as well as providing a link so that users can access the Cookies Policy of the different websites of origin.

Statistical Google Tag Manager (Google.LLC) Data on cookies, analytics, IP, search history, EU PII, identifying data and unique ID Used to store users’ session preference variables and adapt their browsing on the Website to these variables, in this case the language Click
Statistical Google.LLC (Google Analytics) User identification, start and end times, calculating time remaining on Website, visit frequency, location, browsing through the Website, visitor data collection measurement     Lets Google Analytics obtain statistics on visit and browsing habits on the Website, know users’ preferences on variable options and adapt users’ browsing, making browsing suggestions pursuant to their preferences. Click
Other AddToAny (AddToAny LLC) IP address, user identification, browsing, location, other information the user provides while browsing Used to integrate social media functions on the Website and share Website contents on these social media sites Click


In addition to cookies, we and the companies listed above may both use ‘tracking pixels’ (also known as web beacons or pixel tags). They are small transparent images integrated into the Website (and therefore not stored on users’ devices) that let us verify features such as the number of visitors on a specific page or the technical settings of users’ browsers who visit the Website. The purposes for which they are used are similar to those described in the previous table.

How to change cookie settings
You can withdraw your consent at any time for the use of cookies, by deactivating, blocking or adjusting the settings for when they are downloaded via the specific functions of the browser you use.

Remember that if you reject or delete browsing cookies from the CCE Website, user preferences cannot be kept, some characteristics of the Website will not be operative, and we cannot offer personalised services. Also, each time you browse on our Website, we will have to ask for your consent for using cookies again.

Below, we provide a list of instructions and links on the steps to follow to activate, deactivate, delete and manage cookies, in accordance with each browser.

Apple Safari: With Safari open, click on Safari > Preferences… > Privacy, and select ‘Always block’, ‘Allow for websites I visit’ or ‘Always allow’. For more information:

Google Chrome: With Google Chrome open, click on the Chrome menu icon > Settings > Show advanced options... > Privacy > Content settings... > Cookies, and set them to your preferences. For more information:

Internet Explorer 11: Click on the Internet Explorer icon on the toolbar > Tools > Internet options > Privacy, and personalise the cookie settings according to your preferences. For more information:

Mozilla Firefox: With Firefox open, click on the buttons Menu > Preferences > Privacy, and personalise your cookie settings according to your preferences. For more information:

Opera: With Opera open, click on Settings > Options > Advanced > Cookies, and personalise your cookie settings according to your preferences. For more information:

Safari for iOS 8: Click on Adjustments > Safari > Block cookies and select one of these options: ‘Always allow’, ‘Allow for the websites I visit’, ‘Only allow for current websites’ or ‘Always block’. For more information:

Chrome for Android and iOS: With Google Chrome open, click on the Chrome menu icon > Settings > Show advanced options... > Privacy > Content settings... > Cookies, and set your preferences. For more information:

Internet Explorer Mobile: With Internet Explorer Mobile open, click on More  > Settings and personalise your cookie settings according to your preferences. For more information:

These browsers are subject to updates and modifications, so if the previous information and/or links are not updated, or if your browser is not on this list (Konqueror, Arora, Flock, etc.) or you cannot figure out how to manage cookies, please consult the official website or contact us.

If you have any questions, please feel free to write us at [email protected] or at the postal address detailed above.